Policies

Appointment Cancellation

Appointments must be cancelled within 24 hours. Nixon & Co will make every effort to fill the appointment from our waiting list; however, if we cannot fill the appointment, you may be charged up to 50% of the price of the missed service.

Late Appointments

If you arrive late, please understand that your appointment may have to be shortened or rescheduled as a courtesy to our next client.

Salon Return Policy

We want you to be 100% satisfied with our products. If you are not, we will gladly provide a full refund for products if they are returned at least half-full and within 30 days of purchase.

Boutique Return Policy

Boutique items can be exchanged or returned for a full refund within 14 days of purchase. Products must be in their original condition with the original tags, and the receipt is required. All clearance items sales are final.

Cell Phone Policy

Nixon & Co is designed to be a calm and relaxing environment. Based on this, we ask that you silence your cell phone and other electronic devices when entering the salon.

Children's Policy

As a family-friendly salon, Nixon & Co welcomes children for cuts and styling. However, for safety reasons, unattended children (under 12) are not permitted to wait while you receive a service.